You must first report your accident to SGI.

You can do this by phone: 1-800-667-9779 or SGI Auto eClaim

During the claim reporting process you can schedule an appointment with SGI for your estimate OR you can have us at Fabians Auto Body perform the estimate. We do our best to get you in as quickly as possible for an estimate!

If we complete your estimate we will book you in for repairs as soon as possible. If your estimate is completed by SGI, call us with your claim information & we will book you in for your repairs as soon as we can.

Before you start

It will take approximately 15 to 45 minutes to complete an online claim, depending on the complexity of your claim. At any time during your claim, you can save the information and return later to complete using the claim number provided.  The following claims process helps to ensure reporting your claim and booking appointments goes as easily as possible. Out-of-province collisions have a different claims process.

Make sure you have information regarding the other driver involved in the collision.

Get the other driver's:

  • name

  • customer number

  • license plate number

Have the following ready when reporting your claim:

  • your driver's licence

  • your vehicle registration

  • your Auto Pak policy number - if you have one

  • all the information collected from the other party involved in the collision

You will be assigned a claims adjuster to manage your claim.

The Saskatchewan Statute of Limitations requires that repairs be completed within 2 years of the incident. However, SGI recommends reporting your claim as soon as possible to avoid any possible disputes over the extent of damage caused at the time of loss.

When to inform the police

You must report the collision to the police if any of the following circumstances apply:

  • the collision results in injury or death

    • If there are injuries, you must also report the collision to one of our injury claims offices and follow the Auto Injury Claims Process.

  • it's a hit and run

  • a driver is impaired

  • any of the vehicles involved have to be towed from the scene

  • the collision involves a vehicle that does not have a valid license plate or is an out-of-province vehicle

  • loss or damage to your vehicle caused by:

    • vandalism

    • malicious damage

    • theft or attempted theft


GST registrants

If you’re a GST registrant, like a farmer or business owner, you’re also responsible for the GST that applies to your loss. Registrants can claim their GST back from the federal government.

Part depreciation/betterment

When a part needs to be replaced after damage from a collision, SGI is responsible for the depreciated value of that part. Replacing a worn part, like your tire, with a new part is known as betterment – we’re replacing something used with something new.

You’re charged the difference between the depreciated value and the replacement cost, and it’s listed on your damage estimate as betterment. This cost is collected by the repair shop.

We don’t apply betterment on recycled parts and there may be other part or repair alternatives available to reduce the amount of betterment. Your repair shop can help you determine what options are available to reduce betterment.

Rental Vehicles

The cost of a rental vehicle is only covered if:

  • You're not at fault for the collision and you require a replacement vehicle, providing the at-fault driver's insurance coverage is in order;

  • You have an SGI CANADA Auto Pak and your vehicle was stolen or the collision was with an animal or bird. You are automatically provided with coverage of $50 a day to a $750 (25 day) maximum; or

  • You have an SGI CANADA Auto Pak and have selected the optional coverage for "loss of use of vehicle" due to other causes, such as damage from collision, weather, etc.